Personal data

Prastel France (the contact details of which are given above) may collect personal data from you on its website www.prastel.com

Prastel France is responsible for the processing of this data, which is carried out according to the methods described below.

Purpose of processing

The processing of personal data via the website is as follows:

• Collection of the e-mail address for sending newsletters

Purpose and legal basis: The collection of the e-mail address on the tab provided for this purpose allows Prastel France to send information to people concerned about Prastel France and its activities or products and services.

The processing is based on the legitimate interests of PRASTEL France to send information e-mails to its contacts and prospects.

Communication of the e-mail address on the tab provided for this purpose is not compulsory. In this case, the concerned person will not receive newsletters unless they have communicated their email address to Prastel France elsewhere.

• Collection of personal data on the “Contact” page in the context of requests for information

Purposes and legal basis: the processing of this personal data allows Prastel France to provide the information requested by the data subject and to manage its file of contacts and prospects. Prastel France may also send information emails to the data subject.

The processing is based on the legitimate interests of Prastel France to respond to requests for information sent to it, to manage its file of contacts and prospects and to send information emails to its contacts and prospects.

Mandatory information is marked with an asterisk. Anyone not wishing to provide the necessary information will not be able to make a request for information.

How is personal data processed?

Data recipients: the data recipients are Prastel France staff in charge of relations with customers, prospects and contacts as well as Prastel France technical suppliers who process data on behalf of the latter (host, email provider, IT service provider).

Retention period and archiving: personal data is kept for the purpose of managing the contacts and prospects file for a period of 2 years from the last contact with the person concerned.

These data are archived for a period of 5 years for the purpose of establishing, exercising or defending a legal claim (limitation period).

 

What rights do you have to the communicated personal data?

You have the following rights over the personal data that you have communicated to Prastel France, under the conditions provided for by the regulations in force:

– A right of access and rectification;

– A right to erasure of data (“right to be forgotten”), a right to limit processing and a right to object to processing (in particular, you have the right to request not to receive newsletters anymore );

– The right to define directives relating to the fate of his personal data after his death;

– The right to lodge a complaint with the competent authority (in particular the CNIL in France).

These rights may in particular be exercised by e-mail or by post to the contact details of Prastel France indicated above.

INFORMATION STATEMENT FOR CUSTOMERS

Prastel France may collect personal data about you in the context of its activities and missions, which are processed in the manner described below.

The data controller is Prastel France, ZI Athélia II, 225 Impasse du Serpolet, 13704 La Ciotat Cedex / Tel: 04 42 98 06 06, Fax: 04 42 04 53 51, Email: info@prastel.com

Purpose of processing

Purposes and legal basis: personal data is collected for the following purposes:

– Processing requests for information

– Order processing and acknowledgment

– Communicate with the customer, manage the after-sales service

– Delivery of the order, management of delivery notes

– Billing and accounting management

This personal data is necessary for the execution of the contract concluded with the customer and for orders as well as for compliance with the legal obligations of Prastel France. In the absence of communication of this personal data, you cannot place an order with Prastel France.

Prastel France may also send information emails to the data subject.

The processing is based on the legitimate interests of Prastel France to respond to requests for information sent to it, to manage its file of contacts and prospects and to send information emails to its customers concerning the company, its activities, products or services.

How is personal data processed?

Recipients: the recipients of the data are:

– Prastel France staff in charge of trade, after-sales service, R&D, purchasing, accounting and sales administration;

– the technical suppliers of Prastel France (host, messaging service provider, IT service provider, management software), transporters as well as their advisers, auditor, transporters and banking establishments.

Storage and archiving: your personal data is processed for the duration of the execution of the order and the contract and is stored for 2 years after our last contact in order to contact you.

The data relating to the contract or to the order and to their execution and their consequences are archived for a period of 5 years for the purposes of establishing, exercising or defending legal claims (limitation period).

The billing data and the corresponding delivery notes are kept for 10 years in accordance with the legal obligations of Prastel France.

What are your rights on the personal data communicated?

You have the following rights over the personal data that you have communicated to Prastel France under the conditions provided for by the regulations in force:

– A right of access and rectification;

– A right to erasure of data (“right to be forgotten”), a right to limit processing;

– A right to object to the processing (if the processing is based on legitimate interests), in particular the right to request that you no longer receive the newsletters sent by Prastel France;

– The right to define directives relating to the fate of his personal data after his death;

– A right to the portability of the raw data supplied to Prastel France;

– The right to lodge a complaint with the competent authority (in particular the CNIL in France).

These rights can be exercised on request from Prastel France at the coordinates indicated.

GENERAL INFORMATION FOR SUPPLIERS, CONTACTS, PARTNERS

As part of its activity, Prastel France may collect your personal data, which is processed in accordance with what is explained below.

The data controller is Prastel France, ZI Athélia II, 225 Impasse du Serpolet, 13704 La Ciotat Cedex / Tel: 04 42 98 06 06, Fax: 04 42 04 53 51, Email: info@prastel.com

Purpose of processing

The processing of personal data carried out by Prastel France are:

• Management of suppliers

Purpose and legal basis: personal data is collected to manage the selection of suppliers, follow-up of orders and delivery, payment, accounting.

This personal data is necessary for the execution of the contract between Prastel France and the supplier and for the legitimate interests of Prastel France to choose its suppliers. In the absence of data, we cannot continue our partnership relationship.

• Management of contacts and partners

Purpose and legal basis: personal data is collected to manage the monitoring by Prastel France of its contacts and partners, and of the relationship with them. This personal data is necessary for the legitimate interests of Prastel France for the management of its contacts and partners in the context of its professional activity. Otherwise, we cannot continue our relationship.

Prastel France may also send information emails to its suppliers, contacts and partners.

The processing is based on the legitimate interests of Prastel France to manage its contact file and to send information emails concerning the company, its activities, products or services.

How is personal data processed?

Recipients: the recipients of the data are:

– Prastel France staff in charge of R&D, purchasing and accounting

– the technical suppliers of Prastel France (host, messaging service provider, IT service provider, management software) as well as their advisers, auditor and banking establishments.

Conservation and archiving: the data of suppliers, contacts and partners are kept for 2 years after our last contact in order to recontact you.

Concerning the suppliers, the data relating to the contract or to the order and to their execution and their consequences are archived for a period of 5 years for the purposes of establishing, exercising or defending a legal claim (limitation period).

The billing data and the corresponding delivery notes are kept for 10 years in accordance with the legal obligations of Prastel France.

What are your rights on the personal data communicated?

You have the following rights over the personal data that you have communicated to Prastel France under the conditions provided for by the regulations in force:

– A right of access and rectification;

– A right to erasure of data (“right to be forgotten”), a right to limit processing;

– A right to object to the processing (if the processing is based on legitimate interests), in particular the right to request that you no longer receive the newsletters sent by Prastel France;

– The right to define directives relating to the fate of his personal data after his death;

– A right to the portability of the raw data supplied to Prastel France (in particular when the processing is based on a contract);

– The right to lodge a complaint with the competent authority (in particular the CNIL in France).

These rights can be exercised on request from Prastel France, in person, by e-mail or by post.

 

 

Our cookie policy

When you use our site and our application, personal data may be collected through cookies. This can only be done with separate consent. This will store information about your usage and the pages visited. This may be technical information about your device and your Internet connection such as the operating system, browser version, IP address, cookies and unique identifiers. When you visit our websites where our services are offered, different techniques may be used to recognize you in order to learn more about our users. This can be done directly or using third-party technology.

Right to be forgotten, storage and disclosure of personal data

 

You can withdraw your consent at any time by requesting it via the “contact us” function

 

The processing complies with current legislation and means that personal data is not kept for a longer period than necessary for the purposes of the processing. The Company will keep your personal data as long as you have a commercial relationship with us. For marketing purposes, information older than 4 years is not used. This implies that the data will be deleted when it is no longer relevant or necessary for the purposes of analysis or direct marketing for the purposes for which it was collected. Some information may be kept longer if necessary due to other legal requirements. However, the processing of personal data always guarantees high security and confidentiality.

 

Your rights and your choices

 

You have rights to your personal data and you can request the modification or destruction of your saved data. The Company will rectify, on its own initiative or on the initiative of the customer, the data deemed incorrect. You can also request at any time that your data be erased or that their use be limited by contacting us (see the “How to contact us” section).

You can at any time refrain from receiving marketing communications from us by updating your account settings by clicking on “Unsubscribe” in the e-mail we send you. You are always welcome to contact our customer service to help you stop our communications.

 

Links to other sites

 

In the event that our site contains links to third party websites, websites or documents published by third parties, these links are provided for informational purposes only. Since the Company has no control over the content of these websites or its materials, we are not responsible for their content. The Company is also not responsible for any damage or loss that may result from the use of these links.

 

 

How to contact us

 

For more information on the management of personal data or if you have any questions, please do not hesitate to contact us:

 

PRASTEL

ZI ATHELIA II, 225 IMPASSE DU SERPOLET

13600 LA CIOTAT FRANCE

email: info@prastel.com